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How we were scammed by the Hilton. They lied and misrepresented their timeshare to get us to accept an offer to purchase a timeshare; and, then, they used a contract that is structured to protect themselves from their misrepresentations and lies. This occurred in...
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I liked
  • Simplicity
#576104
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By far the worst hotel stay ever! The toilet in our room overflowed through no fault of ours and the maintenance man was snotty and apathetic, saying there were no other available rooms. My children (14, 12 and 9 at the time) were very well-behaved and I supervised...
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#572706
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We were staying in hilton hawaian village for nine nights. Awfull expierience stRted when we had to leave the room to go smoking. We demanded to change hotels as our original reservation said smoking room. But that was just the beginning. Front desk said the site was...
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#537857
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Booked 2 rooms for Aug 28 going to concert. They booked our rooms for July, THEY BOOKED THE WRONG DATE We paid for the rooms and now they booked it wrong and keep our money as a no show. We spent a hour on the phone trying to fix this and they were the rudest people....
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1.0
#526992
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I had several clients of mine staying at the Hilton garden inn in victorville, ca. They would not allow my guest into their rooms unless I paid $250 per room per night for 24 rooms for 4 days plus an addition $200 a room per day because my guest looked like they would...
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#519321
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Hello, I am a regular Hilton visitor in the month of Oct’13 I visited for 3 night stay in Double tree Hilton China and in month of Jan ’14 I visited Double tree Hilton Wilmington. I was so happy with the service, quality cooperation etc. I booked my 2 night stay in...
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#472854
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Hilton Hotel Arlington TX Lamar refuses me a room at corp rate so they can price gouge a special event day. Hilton Corp no help .....They want gouged rate only and will not honor per arranged corp rates. I can't find anyone smart enough To realize a years booking from...
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Anonymous
Anonymous

Everyone raises their prices during special events. Supply and demand! I am so sick of people like you calling and calling me a crook because we have raised our prices during ...

#440247
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how bad has hilton (especially full service properties) deteriorated over the last few years? it is pathetic! i have been a diamond level member for 8+ years and you'd swear i each stay was my first. i stay at major US metro full service properties (LA, SF, Chicago,...
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Anonymous
Boeing 767

I agree, I have been Diamond for 14 years. They have devalued points and cut services. Unfortunately, Marriott is no better. I have yet to find a hotel chain which wants to in...

#434598
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I had booked a reservation at the Hilton Fashion District on 26th St. in NYC. Prior to arrival, credit card was compromised & a new card was issued. I called the Hilton toll free reservations no. and gave the new card number for my reservation - they said all was...
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#433221
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Our flight arrived early and we arrived at hotel prior to check in. We were told we could not park the car unt after 1 pm. Finally we got to front desk a little while later and were greeted by a nice check in person. He told us to leave the luggage with him until...
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Anonymous
Anonymous

they are not there to be your personal slaves. :p

Anonymous
Anonymous

It is industry standard that hotels do not and will not give out room numbers over the phone. This is for your safety. They need to be able to verify who they are talking to b...

#433206
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