I was in your downtown Portland Oregon Hilton today to make a quick phone call, because my cell phone battery had died. After being on the phone a security guard along with the manager came to me and said if you are not a guest you can’t use our public phone.
This shows the snobbish attitude of the Hilton. I am a worldwide published author figure and can tell you this now, I will no longer stay at a Hilton when I travel, nor will I ever use your Hotel for meetings or events.
You would think in a slow economy that a large hotel chain like Hilton would show more respect for individuals and have more customer service friendly staff, rather than projecting a discriminatory attitude. I will be re-posting this complaint on message boards all across the Internet so that others can also be warned about your “Snobbish” Attitude.
This person wrote the review because of bad quality of hilton hotel staff from Hilton Hotels And Resorts and attached a photo. Reviewer claimed that he or she wants Hilton Hotels And Resorts to read this review and look into the issue (if any).
The most disappointing in user's experience was dishonest staff and communication. If you have a chance, please immediately contact him/ her to briefly discuss his/ her negative experience with the company.
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